How to apply for accommodation
When you can apply
Applications for accommodation for 2020/21 Academic year are now closed. If you have any queries regarding applying for accommodation at our Edinburgh campus, please contact Halls@hw.ac.uk.
If you applied or stayed with us before
You will not be able to apply online if you have already applied or stayed with us during 2020/2021 academic year. Instead, please email firstname.lastname@example.org and we will re-enable your application.
If you have an unconditional offer
If you have recently accepted an offer from the University, please allow a minimum of 48 hours before trying to register and submitting an online accommodation application as our system requires to update your eligibility status for you to register an account and apply online.
If you have a conditional offer
Please note the accommodation system will not accept your application if you have a conditional offer, but if you think your status should have been changed to unconditional firm, then undergraduate students should contact the Admissions Office, and postgraduate students should contact their academic School or Institute.
How to apply
Applying for student accommodation is a five-step process:
- Apply online
- Accept your contract online
- Pay your advance rent payment
- Complete your online induction and notify us of your arrival information
- Arrive on campus
1. Apply online
To submit an application, please go to our accommodation portal, you will need to create an account with your student ID number (begins with H00). Once you have applied, we will email you to confirm that we have received your application. If you do not receive this, please email email@example.com to let us know. We will process your application and email you your offer within 10 working days. If you are an A-level student we aim to email your contract at least 7 days before the start date of the contract.You can accept or decline your offer online by following the instructions in your offer email. Your contract is not valid until you have accepted your offer online.
2. Accept your contract online
You can accept or decline your offer online by following the instructions in your offer email. Your contract is not valid until you have accepted your offer online. Please note, we can only make one offer of accommodation.
3. Pay your advance rent payment
You will need to pay a 4-week advance rent payment within 7 days of accepting your accommodation offer. You must accept your offer of accommodation online before paying the advance rent payment. Please log into your accommodation account in order to do so. If you can’t pay online, you can contact the Student Service Centre.
If we don’t receive your advance rent payment within 7 days of sending you your offer, then your offer will be invalid and may be cancelled.
4. Complete your online induction and book an arrival slot
Once you have accepted your contract, you need to complete your online induction, via the accommodation portal. As part of the induction process, you will be required to notify us of your arrival date and time by emailing firstname.lastname@example.org. This is essential in order to ensure a smooth arrivals process.
5. Arrive on campus
Please ensure you bring your arrival pass and a valid form of ID, you do not need to print a hard copy, as long as you can access your arrival pass via your mobile phone. When you arrive on campus, please make your way to the Main Reception, where you will be issued your key and directed to your hall. For directions and travel information for Edinburgh Campus, please visit our travel pages.
Please note that once you have arrived and are fully enrolled, you can pay any outstanding balance of your accommodation fees either in full or by monthly instalments (recurring card).
Paying in full
Please sign in to our online payments service if you wish to settle your outstanding balance.
Paying by monthly instalments (recurring card)
Your advance rent payment will be used in settlement of your first instalment payment (January). This will be followed by four further instalments payable on the 15th of each month in February, March, April and May.
Your advance rent payment will be used in settlement of your first instalment payment (January). This will be followed by six further instalments payable on the 15th of each month in February, March, April, May, June and July.
The instalment value is the total accommodation contract value minus your advance rent payment, divided by the remaining number of instalments.
For more information about how to pay your accommodation and instalments please visit our online payments pages.