Dr Marlene Muller
PhD in Business Management (specialising in public leadership)
- Associate Professor
- School of Social Sciences
Marlene Muller is Undergraduate Director of Studies at Heriot-Watt University, Dubai. Her core responsibility is the managing of nine degree programmes in the fields of accounting, finance and international business management.
Marlene’s primary passion is to ensure a positive student experience by strengthening their skills in innovative thinking, leadership and diversity management that will allow them to grow in confidence and succeed in the job market. Her roles and responsibilities are therefore focusing on admissions, mentoring, time tabling, alignment, student retention, staffing, coaching, student liaison, operations, quality control and workshops.
Marlene Muller has extensive experience in education and community empowerment, allowing her to connect with different stakeholders in a pro-active manner and successfully convert challenges into success stories. She has received numerous awards in research and teaching, and been published in the fields of higher education, sustainable service delivery, poverty alleviation, leadership and municipal governance.
Marlene is currently Director of Undergraduate Studies at Heriot-Watt University, Dubai, lecturing in the fields of business management, enterprise and human resource management. Her research broadly focuses on female entrepreneurs, family businesses, diversity management, employer branding and academic integrity. Currently, her specific research interest centres on leader-follower relationships, especially reclaiming the voice of the follower, place-leadership, organisational citizen behaviour, and digital HRM.
Marlene's fields of research range from education and international human resource management to public leadership, specifically focusing on leader-follower relationships.
Muller, M. (2017) Democracy’s embedded paradoxes: are violent protests the new discourse? in Protests: Past, Present and Future, New York: NOVA Publishers.
Muller, M. and Mkhize, M.L. (2016). ‘Social self-defence: where grievances, opportunities and protests collide’. World Review of Entrepreneurship, Management and Sustainable Development, 12(4), pp.433-456.
Annabi, C.A. and Muller, M. (2015). ‘Learning From the Adoption of MOOCs in Two International Branch Campuses in the UAE’. Journal of Studies in International Education, 20(3), pp. 260-281. Doi: 10.1177/1028315315622023.
Ndweni, E.; Verhoeven, H. & Muller, M. (2015). ‘African Philosophy of Ubuntu’ in Introducing Management in a Global context: the global management series, MacIntosh, R. and O’Gorman, K. Oxford: Goodfellow Publishers Ltd. pp. 167-170.
Verhoeven, H.A.L. and Muller, M. (2015). ‘Islamic ethics’ in Introducing Management in a Global context: the global management series, MacIntosh, R. and O’Gorman, K. Oxford: Goodfellow Publishers Ltd. pp. 170-171.
Muller, M. & Verhoeven, H. (2013).The Blind Leading The Blind: cultural obliviousness, academic integrity and International Branch Campuses. 2ND International Conference on Emerging Research Paradigms in Business and Social Sciences, 26–28 November 2013, Dubai, UAE. ISBN: 9789948205937.
Muller, M. & Mkhize, M. (2013). Poverty Alleviation Through Social Self-Defence: a new political discourse? 2ND International Conference on Emerging Research Paradigms in Business and Social Sciences, 26–28 November 2013, Dubai, UAE. ISBN: 9789948205937.
Ndweni, E.; Verhoeven, H. & Muller, M. (2013). The Balanced Scorecard Real or Just a Mirage: Evidence from case studies. 2ND International Conference on Emerging Research Paradigms in Business and Social Sciences, 26–28 November 2013, Dubai, UAE. ISBN: 9789948205937.
Muller, M. (2008). Good Governance and Ubuntu as prerequisites for poverty alleviation in South Africa: A Case Study of Uthungulu District Municipality, Rural Northern Natal. Indilinga, African Journal of Indigenous Knowledge Systems, 7(2), pp. 198-210. ISSN: 1683-0296.
Muller, M. (2008). In Church and Government we Trust: The Politics of Religion in Secular Post-Apartheid South Africa. International Journal of Interdisciplinary Social Sciences. ISSN: 1833-1882.
Muller, M. & Zulu, N.M.C. (2008). The Amakhosi – councillors’ interface: the need for multi-directional capacity building and accommodation. Journal of Public Administration. ISSN: 0036-0767. 12. MULLER, M., MTHETHWA, M. & MVULANE, T. (2006). Are educational institutions restructured for relevance? Journal of Public Administration. ISSN: 0036-0767.
Muller, M. (2006). The Good, the Bad and the Ugly: Improving service delivery by replacing bad governance with goodness. Journal of Public Administration. ISSN: 0036-0767
Vyas-Doorgapersad, S. & Muller, M. (2006). Municipal-Citizen Partnership: A Strategy for Efficient Service Delivery in South Africa. Journal of Public Administration. Author. ISSN: 0036-0767